At USH Consulting & Services, we offer a comprehensive range of IT services designed to help businesses operate efficiently and effectively. From level 1 support for basic technical issues to level 3 support for complex network and infrastructure challenges, our team of experienced IT professionals is here to provide the support and expertise your organization needs.
Level 1 IT Services:
Our level 1 IT services include basic technical support for hardware and software issues, such as:
- Troubleshooting basic computer problems
- Software installation and configuration
- Email setup and support
- Printer and peripheral support
- Password reset and account management
Level 2 IT Services:
Our level 2 IT services provide more advanced technical support for issues that require more expertise, including:
- Network configuration and troubleshooting
- Server installation and configuration
- Security and virus protection
- Backup and disaster recovery
- Remote access and VPN setup
Level 3 IT Services:
Our level 3 IT services are designed to provide expert support for complex network and infrastructure challenges, such as:
- Cloud migration and management
- Virtualization and server consolidation
- Network design and implementation
- Data center management
- IT project management
In addition to our level 1, level 2, and level 3 IT services, we also offer IT equipment procurement and management, including:
- Hardware and software procurement
- Asset tracking and management
- Vendor management and contract negotiation
- IT budget planning and forecasting
- IT infrastructure planning and design
At USH Consulting & Services, our goal is to help your organization achieve its IT goals, whether that’s providing basic technical support or managing complex IT projects. Contact us today to learn more about how we can help your business succeed.